100% Satisfaction Guaranteed
We want you to love your new wall décor as much as we do. If for any reason you are not completely satisfied with your purchase, we are here to make it right.
Return Eligibility
- Timeframe: You have 30 days from the date of delivery to initiate a return.
- Condition: Items must be in their original, unused condition with all packaging and accessories intact.
- Non-Returnable Items: Custom or personalized orders are final sale. Clearance items may also be non-returnable unless defective.
How to Initiate a Return
- Visit our Returns Center and submit your order number and reason for return.
- You will receive a Return Authorization (RA) number and a prepaid shipping label (where applicable).
- Pack the item securely in its original packaging, attach the label, and drop it off at the designated carrier location.
Refunds
- Once we receive and inspect your return, we will process your refund to your original payment method.
- Refunds typically take 5–10 business days to appear, depending on your bank or credit card issuer.
- Original shipping fees are non-refundable unless the return is due to our error (e.g., wrong item or defect).
Defective or Damaged Items
If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the damage. We will arrange for a free replacement or full refund immediately.
Exchanges
Need a different size or color? We recommend placing a new order for the desired item and returning the original for a refund to get your new piece faster.